While I was on my way into Wal-Mart, I was greeted by a woman working at the door. Before I wanted to buy what I wanted, I had a(n)     to make, and I was stopped by the woman, who wanted to    my bag. Usually I would have got angry, because I knew I didn’t steal. I had just noticed someone ahead of me being not so nice. That person treated this lady as if she was    . The person had just snatched(攫取) a bag back from her and stormed off    even saying “thank you”. I could say that this lady looked    , but she was still trying to make ends meet. I could tell this woman was    by what had just happened, and no one knew how many people had been    her that way all day long.
What if she was a grandmother who had to    her grandchildren, because the parents had just lost their life in an accident? What if her husband was seriously     and they couldn’t afford the medical expenses?
All she wanted was to do her    well. All she wanted was to    customers as she was trained. All she needed was to be    . I wondered whether I could be someone that she needed.
I looked her in her eyes as she scanned my bag, and then I smiled and said, “Your hair is beautiful!” Her face     and she told me how easy it was to manage her hair. She handed my bag back, and told me the customer service desk was straight down on my left. I said “Thank you!”

小题1:	A．purchase B．difficulty C．survey D．return

小题2:	A．observe B．steal C．check D．take

小题3:	A．nobody B．something C．anything D．anybody

小题4:	A．without B．beyond C．after D．before

小题5:	A．strong B．old C．wise D．awful

小题6:	A．hurt B．impressed C．moved D．ignored

小题7:	A．accepting B．treating C．judging D．approaching

小题8:	A．care for B．care about C．look into D．look for

小题9:	A．poor B．disturbed C．disappointed D．sick

小题10:

A．favor B．greeting C．job D．training

小题11:

A．support B．serve C．help D．instruct

小题12:

A．protected B．appreciated C．hired D．liked

小题13:

A．set up B．lifted up C．lit up D．cheered up